A better way
to shop every day.

Value Deal Store respects your privacy. This policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

We may collect your name, email address, phone number, delivery address, date of birth, and order history when you use our website or place an order.

2. Order Information

We use your personal and delivery information to process, confirm, and deliver your orders accurately and provide you with order-related updates.

3. Cash on Delivery (COD)

Value Deal Store accepts Cash on Delivery (COD) as the available payment method for eligible domestic orders. Payment is collected when your package is delivered to you.

4. How We Use Your Information

Your information may be used to fulfil orders, provide customer support, manage returns and refunds, improve our services, and provide a better shopping experience.

5. Marketing Communications

We may send promotional emails or other marketing communications only where permitted and, where required, with your consent. You can unsubscribe at any time.

6. Sharing of Information

We do not sell or rent your personal information. Information may be shared only with trusted service providers, such as delivery partners, when necessary to complete and support your order.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, or loss.

8. Cookies and Website Usage

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a smoother shopping experience.

9. Your Privacy Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable laws and legitimate business requirements. For privacy-related requests, contact us at privacy@valuedealstore.info.

10. Policy Updates & Contact

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The updated version will be posted on this page with a revised "Last updated" date. If you have questions about this policy, please contact us at privacy@valuedealstore.info.

By using valuedealstore.info, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. Orders & Product Availability

All orders are subject to product availability. An order is considered confirmed once you receive an order confirmation or order ID. We reserve the right to cancel or refuse an order when necessary.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate. Minor variations in colour, appearance, or packaging may occur.

3. Pricing

Product prices displayed on the website are subject to change without prior notice. The applicable price at the time of placing your order will generally be the price charged for that order.

4. Cash on Delivery (COD)

Value Deal Store accepts Cash on Delivery (COD) as the available payment method for eligible domestic orders. Customers are required to pay the order amount in cash when the package is delivered.

5. COD Order Verification

For Cash on Delivery orders, we may contact you by phone, SMS, or other available communication methods to verify your order and delivery details before dispatch.

6. Shipping & Delivery

We aim to dispatch and deliver orders within the estimated timeframe displayed on the website. Delivery times may vary depending on product availability, delivery location, courier operations, weather, or other circumstances beyond our reasonable control.

7. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy. Eligible products must meet the applicable return conditions, including being unused, unwashed, and in their original packaging where required.

8. Customer Responsibilities

Customers are responsible for providing accurate name, phone number, and delivery address information. Customers should also ensure that someone is available to receive and pay for a COD order at the provided delivery address.

9. Prohibited & Fraudulent Activities

Customers must not use the website for fraudulent, unlawful, abusive, or misleading activities. Repeated fake COD orders, intentional order refusals, or misuse of the website may result in order cancellation or restriction of future orders.

10. Changes & Limitation of Liability

We may update these Terms & Conditions from time to time. Continued use of valuedealstore.info after changes are posted constitutes acceptance of the updated terms. To the extent permitted by applicable law, our liability relating to a product or order will be limited to the amount paid or payable for that particular order.

1. Return Window

Eligible physical products can be returned within 7–14 days from the date of delivery, depending on the product category.

2. Product-Specific Return Period

Home Essentials and Pets Care products have a 14-day return window. Personal Care and Food & Beverages products have a 7-day return window due to hygiene and perishability requirements.

3. Return Eligibility

Products must be unused, unwashed, undamaged, and returned in their original packaging with all applicable tags, accessories, and included items intact.

4. Damaged or Incorrect Products

If you receive a damaged, defective, incomplete, or incorrect product, please contact our support team as soon as possible with your order details and supporting photos where applicable.

5. How to Initiate a Return

Contact our support team with your order ID and the reason for the return. Our team will review your request and provide the applicable return instructions.

6. Return Shipping

Return shipping arrangements may vary depending on the reason for the return and the product category. Customers may be responsible for return shipping costs when the return is made for reasons other than a damaged, defective, or incorrect product.

7. Return Inspection

Once the returned product is received, it may be inspected to confirm that it meets the applicable return conditions. The inspection process generally takes 1–2 business days.

8. Refund for COD Orders

Since orders are paid through Cash on Delivery (COD), approved refunds for returned products will be processed through bank transfer or store credit, as applicable. We do not process refunds through prepaid card or online payment methods.

9. Refund Timeline

Once your return is approved after inspection, the eligible refund will generally be processed within 5 business days. Bank transfer processing time may vary depending on the customer's bank.

10. Non-Returnable Items

Certain products may not be eligible for return, including opened personal care products, perishable food items once opened, personalized or customized products, products marked as Final Sale, and other items specifically identified as non-returnable on the product page.